Award winner makes a difference


Plymouth City Council’s ‘best newcomer to care’ award winner Enamul Hoque is helping transform the life of an individual with a learning disability to access the community and to gain more confidence.

Enamul (known as Nams), 26, who previously worked as a call centre trainer, was encouraged to consider a job in the care industry by a friend who thought he would be good at it and who told him to ‘give it a go’.


Since July 2016 Nams has been key worker to Guy Rowlands, 52, who lives at Restormel House residential care home in Mutley, a six-bed service for individuals with learning disabilities and complex needs.


“Nams has a natural compassion and enjoys making a difference to the lives of the people he supports,” said Restormel manager Carla Dearling.


“Guy has come on in leaps and bounds since Nam started working with him. He is now more confident in himself and is able to ask for his needs to be met. Guy has also been able to access the community on his own for short periods which is doing wonders for his confidence.”


Guy recently returned from a trip to Portugal accompanied by Nams where he got the chance to visit an old Arab market which sold fresh fish and fruit and vegetables and to take a guided history tour.


“He was really in his element,” said Nams. “Previously he’s only been on holiday as part of a group so because it was his first one-to-one holiday he could do the things he wanted to do.


“History is Guy’s passion so he was absolutely thrilled to learn more about the region and learn more about the Algarve’s Phoenician, Carthaginian and Moorish past.”


Over the past 15 months Nams has taught Guy how to play pool, and Guy now regularly beats him. He has also supported Guy to redecorate his bedroom and choose items of furniture.


“I’m really enjoying working at Restormel,” added Nams. “Before I came here I had no clue about the care industry. I now have a better understanding of the amazing work that is done to support people with disabilities.”


In the future, Nams is looking forward to taking Guy, who is a professional wresting fan, to see a match, and also to see his beloved Chelsea football club play. 


“I like Nams’ temperament and his jokes, and beating him at pool,” said Guy, who has lived at the service since May 2014.


The Regard Group which run Restormel House cares for more than 1,300 people, with a dedicated staff of over 2,400 people on 159 sites across the UK.


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