A North West Wales care community is celebrating after being declared overall winner in care-provider Regard’s annual award scheme due to its ‘outstanding attitude to teamwork and consistently positive attitude’.
Regard – the UK’s fourth biggest private provider of supported living and residential services – runs a quarterly in-house awards scheme, topped off every summer with its ‘Golden Thread’ award celebrating the staff team that best works together to achieve the organisation’s vision and mission.
The inspiration for this top award came from a quote in the report which earned Regard its Investors in People ‘Gold’ status in 2015: ‘There is a golden thread leading from the strategy to each service and department.’
In winning the award the team at Cerrig Cornel has faced off stiff competition from Regard’s 148 other services nationwide, and earned organisation-wide recognition of its outstanding teamwork and drive for continuous improvement.
Cerrig Cornel, which is based in Llanegryn, near Tywyn and provides 24-hour support for people with learning disabilities, mental health issues and physical impairment, is headed by service manager Simon Moore.
“Simon and his team provide an exceptional standard of care for the people they support,” said Regard’s chief executive officer Sandie Foxall-Smith.
“We have received consistently positive feedback in writing from family members of the people that are supported by the service to say how happy their relatives are at Cerrig Cornel.
“We have also received praise from Gwynedd Council’s care team on Simon’s ‘respectful and considerate’ approach ‘towards clients and staff alike’ and his ‘lovely team of staff’.”
Julie Davies, locality manager for Regard in Wales and the North West, praised the service for its positive attitude.
“The team are constantly offering encouragement – suggesting ways in which they can improve life for the individuals who live there,” said Julie.
“The communication between staff is second to none and they are all extremely competent and dedicated.
“Each individual staff member consistently promotes a ‘can do’ attitude enabling service users to achieve many things they initially thought impossible.
“As a team they have redecorated the property’s barn area, and taken the initiative to source a pool table and sofas to make it a comfortable happy place for people to go.”
To mark their success Simon and his team were given a trophy, along with a ‘Golden Thread’ award certificate at a special party for staff and service users.
Cerrig Cornel, which occupies a traditional 19th century Welsh farmstead, has been converted to provide a range of separate households with modern interiors.
The service is located in a rural setting which offers peace and tranquillity, and has stunning views of the Dysynni Valley.