Carers across Bupa celebrate Mother’s Day


This Mother’s Day, Bupa celebrated all the families that work together to support care home residents across the country. For some of us, working with your mum might not be an obvious choice, but for many of these families, things are a little different.


At Bupa’s Pendean care home in Midhurst, Penny Nichols, 53 years old, is a housekeeper and together with her daughter Emma West, 25 years, and son James Nichols, 23 years, they offer around the clock support for residents. The trio has been working together for six years and, between them, they share almost 25 years of experience at the home.


The care industry has a proud tradition of family members working together. Family members are influenced and inspired by their relative’s stories, experiences and the rewarding aspects of a career in caring. Penny was inspired by her daughter and son to join the caring profession six years ago.


Emma West, Bupa housekeeping assistant, said: “I initially joined the home 10 years ago to earn money to go on a charity trip to Botswana and Tanzania to help decorate an orphanage. Since then my brother and mum have joined. We work so well together, it doesn’t cross my mind that I’m actually working with my family!


Penny adds: “Working in a care home it feels like you work in one big, happy family and in our case, it actually is. I am glad I joined the care home with my children. It makes me feel proud and privileged to see the great relationships they have with the residents; a side which many mothers who don’t work with their kids wouldn’t see.”


Jackie Travers, Home Manager of Bupa’s Pendean House said: “The close ties between Penny, James and Emma bring a family atmosphere to the home. They remind residents how important families are and their own connections. Mother’s Day is a big event in our home – we be celebrated with lots of flowers and our residents’ family and friends.”


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