Residents at Sunrise of Winchester have been unable to see their family since the UK lockdown in mid-March. Up until now, they had been making the most of technology to stay in contact with their loved ones.
The team at Sunrise of Winchester knew that residents and their families were desperate to see each other in person, but they had to ensure maximum protection. They have now set up a ‘Gazebo Greeting’ hub, where families have been invited to pre-book slots to visit their loved ones at a safe social distance.
The first day they introduced this initiative, there was sunshine, smiles and happy tears as families and residents finally reunited face to face. Everyone who attended the visit wore masks as an added precaution, and the team ensured everyone adhered to social distancing and safety measures.
One Resident’s Daughter said:
“Just to say that we must have been one of the first visitors and we would like to say a big thank you to everyone for making this happen. It made our day.”
Another Resident’s Daughter added:
“Oh WOW. I can’t tell you how utterly fab it was to see Pa today in the Gazebo. I love how you’ve set it up and a huge thank you to the dream trio team for facilitating the process so warmly and elegantly. It was fab to see them too.”
Violet, Resident at Sunrise of Winchester said:
“I enjoyed very much being with my daughter and her husband, it was such a nice surprise, thank you.”
Antoinette Roberts, General Manager at Sunrise of Winchester said:
“We closed our doors to visitors on the 19th of March, our residents and families have been very patient, and we thank them for their support throughout this period. Visit slots are being snapped up quickly.
“It was so wonderful to see residents unite with their families; we know it meant so much to all involved. We can’t wait until the day residents are able to hug their families again, but for now this is such a fantastic solution.”