Creative ways help families stay in touch in Stockport


Staff at Borough Care, the largest not-for-profit provider of care for older people in Stockport, have been helping residents and their families stay in touch in lots of different creative ways, during the current coronavirus pandemic.

Residents at Borough Care’s Reinbek home in Davenport have been creating some very special messages for their family and friends, courtesy of Lauren Whittaker, a Senior Care Assistant at the home. In addition to the regular Skype, WhatsApp and telephone call contact between residents and their families, Lauren had the idea to do something even more personal, which would be a welcome and spirit-lifting surprise for families who are missing their loved ones. She designed and printed some beautiful cards, which included a special message on the front. Each of the residents wrote their own note inside the cards, before they were sent off to their families.

Explaining why she created the cards, Lauren Whittaker says: “Times are tough for everyone but especially for our residents, who have not seen their families since we went into precautionary isolation. Despite these difficult times, our residents haven’t complained and their spirits have remained high, as they continue to put their trust in us to keep them safe. I came up with the idea to send cards to residents’ families to let them know that, although they are not able to see them, our residents are thinking of them, miss them and can’t wait to see them.”

Francine Riley, Home Manager at Reinbek, says: “We are incredibly lucky to have Lauren working with us. Her caring nature shines through everything she does and she is continually going above and beyond her caring duties. Our residents really enjoyed writing the cards for their loved ones and families have been thrilled to receive them.”


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