Bristol care home run by Hartford Care receives overall Good from CQC

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Stokeleigh, a Bristol care home run by Hartford Care, has received an overall “Good” rating from the Care Quality Commission (CQC).

Following an inspection by the CQC on 16th December 2019, the care home was awarded four “Good” ratings and received one “Outstanding” rating for its care.

The report states: The service was exceptionally caring and put people at the heart of everything they did. We were introduced to people throughout our visit and they welcomed us. They were relaxed, comfortable and confident in their home.

 

“Staff had a good awareness of individuals’ needs and treated people in a warm and respectful

manner. They were knowledgeable about people’s lives before they started using the service.”

 Residents, their relatives and staff at the care home in Stoke Hill, Stoke Bishop are delighted with the outcome.

The CQC report provides details to demonstrate the quality of life for those for whom Stokeleigh is home.

Sean Gavin, CEO of Hartford Care, says: “Huge congratulations to Alex Mazur-Kruszynska, Stokeleigh’s manager, and her team for this terrific inspection result. I know the team has worked tirelessly to ensure that the quality of care they deliver is of the highest standard. This is borne out by them being awarded an ‘outstanding’ rating for their care of Stokeleigh’s residents.”

Alex Mazur-Kruszynska, Manager of Stokeleigh, adds: “I feel so proud of our achievement. We are all totally committed to ensuring our residents live their lives to the full within a safe and secure environment.

“I am absolutely thrilled with our ‘outstanding’ rating for care, which is all down to our wonderful compassionate Stokeleigh team. I cannot praise them highly enough for the care and support they offer to all our residents.”

Stokeleigh, a stylish, elegant late Victorian house set in its own secluded grounds, has 30 rooms and specialises in residential, dementia and day care.

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