Orchard Care Homes leads the way with automated workforce solution


Orchard Care Homes has showcased its latest technological innovation at the Care England 2019 Conference.


The recent Care England 2019 Conference & Exhibition in London was the platform to introduce ‘Project Ragnarok’, a revolutionary automated end-to-end employee life cycle, with fully optimised rostering and payroll integration.


The group joined an impressive panel of authoritative speakers sharing their expertise and experience of the sector.


Orchard Care Homes’ Head of Business Systems and MI, Rachel Smith, demonstrated how Project Ragnarok has had a positive impact on cost savings and enhanced the already high level of care the company provides to its residents.


Staff at 28 Orchard’s homes have received training and with the use of the system’s artificial intelligent rostering functionality (Bank & Agency) the number of agency nursing hours has been reduced by over 20%.   Rosters are now managed more effectively and completed further in advance, (3-4 weeks as opposed to 1 week), to allow staff to be offered overtime earlier and reduce the cost of agency nursing.


Rachel said “It was great to be able to showcase the innovative ways we are trying to reduce agency nursing and improve the efficiency of processes between Support Centre and the homes. This has resulted in significant cost savings and created a sustainable business model for the future.”


Enabling staff to spend more meaningful time with residents and investing in improved continuity of care has been at the forefront of Orchard Care Homes quality strategy. The company has invested heavily in technology, with the successful implementation of E-MAR (electronic medication) and E-Care (electronic care plans) to help facilitate the best quality of care and enhance performance standards. This use of digital technology has improved quality, efficiency and resident experience, allowing everyone to feel protected and giving families the reassurance that their loved one is safe and well cared for.


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