93-year-old June Price was asked what she would like for her birthday; she didn’t think twice before responding that she would love to see her son.
Circumstances beyond their control meant mother and son had not spent any meaningful amount of time together for five years.
Alan, who has Multiple Sclerosis, lives in a home in Uxbridge and the last time June had been able to see him for just a few short minutes, involved an expensive taxi trip.
When the staff at Kingfishers, a care home run by Colten Care in New Milton, Hampshire, heard about her birthday wish, they were only too pleased to help her dream to become a reality.
Sue Hawkins from the Kingfishers companionship team explained: “It’s all about listening to our residents.
“When the team here discovered what June would like to do, we set about liaising with the home where Alan lives and made arrangements for the visit.”
Kingfishers is part of Colten Care, an independent and family-run company determined to set the highest standards in all aspects of care for the elderly.
Their ethos includes a commitment to the wellbeing of all its residents and staff do whatever they can to help with individual wishes.
On this occasion, it was not so much a matter of going the extra mile but an extra 200 miles to complete the round trip to Uxbridge.
“We went on a Saturday as the minibus is needed for resident activities during the week and our driver Ray Davies was happy to oblige.
“All the way there June was looking forward to seeing Alan, and when she arrived at the home in Uxbridge the first thing she said to him was ‘Hello Bean’ – her pet name for her son,” said Sue.
Mother and son caught up over a delicious lunch before June made the homeward journey.
“She just loved being able to see Alan, and she told me she thought she might be able to sleep more easily now,” added Sue.
Kingfishers is one of five Colten Care homes to be officially rated Outstanding, the highest grade possible, by care sector regulator the Care Quality Commission.