Hartford Care launches Care Practitioner Development Programme


Leading care home provider Hartford Care has launched a brand-new Care Practitioner Development Programme.

This Development Programme focuses on upskilling experienced care staff to have the skills, knowledge and competency to meet the evolving needs of residents living in the Hartford Care family, ensuring resident receive the highest standard of care as their needs become more varied.

Highfield Nursing Home on the Isle of Wight, part of the Hartford Care family, are currently piloting this innovative development programme, being led by Maryanne Scriven, Hartford Care’s Group Clinical Development Lead. Those who have successfully been selected to undergo the development programme are experienced care staff who have undergone a robust interview and selection process.

The first workshop was held on 16th April and focused on carrying out clinical observations, and included topics such as:
• Using the senses to recognise when something might be wrong and the soft signs that may indicate an acute or chronic condition
• Understanding and importance of communication and consent
• Understanding Blood Pressure including a practical session on taking someone’s Blood Pressure and what to do in different scenarios
• Understanding Pulse, and included a practical session on taking someone’s pulse in different areas and what to do where a pulse is abnormal
• Understanding Respiration and Cyanosis – a practical session was also held on measuring the amount of oxygen and breathing rate of individuals, and what to do where there are any concerns
• Understanding Temperature including a practical session on taking an individual’s temperature and what to do in different situations
• Reporting and recording observations and escalating concerns to the appropriate individuals
The in-depth programme will be delivered over a 17-week period and will include a mixture of workshops, coursework, case studies, reflections, competency assessments and other continuous personal development. On completion of the internal programme, Care Practitioners will also be given the opportunity to undertake a L5 Assistant Practitioner qualification. The development programme has been developed following feedback and input from Hartford Care’s nursing and residential team members, and topics covered include:

· Progressive illness
· Diabetes awareness
· Mental health
· Sepsis and infection awareness
· Carrying out initial assessments
· Acute illness and medical emergencies
· Advanced medication management
· Catheter and stoma care
· End of life care
· Clinical Observations
· Effective Staff reviews
· Having difficult conversations

Once the full programme is completed and passed successfully, the newly qualified Care Practitioners will be able to provide certain aspects of clinical care and support to older residents and those who live with dementia. The pilot is due to finish in August 2019, and there are extensive plans to roll out the newly devised development programme to other Hartford Care homes once the pilot has been completed and evaluated.

The programme has been created and developed over a 10-month period by Hartford Care’s Group Clinical Development Lead, Maryanne Scriven. Since undertaking this role in May 2018, MaryAnne has shared her vast knowledge and experience and is passionately endorsing this role to the Hartford Care Group.

Maryanne says: “I’m really excited to meet and support the new Care Practitioners who will be working in our homes and caring for our residents. This development programme will help ensure Hartford Care are in the best possible position to meet all our resident’s needs. The first Care Practitioner workshop was very interactive with lots of practical training too. I am looking forward to watching our staff members grow over the coming weeks with their new found knowledge and confidence. I am confident that this programme will not only benefit our residents, but will also be so valuable for our nurses and management teams who support the newly trained Care Practitioners”

At Hartford Care, there is a long-standing sense of pride in the established history as a family-owned business. The mission is to provide care, comfort and companionship within a environment that is safe and happy for all. Hartford Care’s vision is become the home of choice and employer of choice across the South of England, and the Care Practitioner pilot programme will help make a positive difference to the lives of residents, who call our homes, ‘home’, as well as further opportunities for career progression and development for its staff.


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