Somerset Care Group announces two Outstanding Manager Awards

(L-R) Gary Ridewood, Andrea Bacon, Ross Isbell and Sarah Hicks (Director of Care Operations)

The Somerset Care Group has announced not just one, but two winners of the ‘Harry Patch Outstanding Manager Award’. Ross Isbell and Andrea Bacon were presented with the award at the Quarterly Managers’ meeting in December.

The Harry Patch Award was first presented 10 years ago, in 2009 following the death of the last surviving Tommy, who spent his final years at Fletcher House, Somerset Care’s home in Wells. The award, a Bristol Blue Glass bowl is presented annually to an outstanding manager within the Group who has demonstrated exceptional service. The original bowl sits on a wooden plinth, which has the names of all the winners engraved since it was first awarded. Ross and Andrea were each presented with a certificate and their own individual Bristol Blue Glass bowl.

Ross is the manager at Grovelands care home in Yeovil and is one of three Somerset Care managers to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Alongside striving for the best in his home, Ross has been instrumental in supporting other homes and taking part in working groups and projects to develop Somerset Care’s services and knowledge.

Andrea is the Operations Manager for My Willows and Realise, our specialist learning disabilities service. The Realise team is one of a very small group of providers in the UK who are successfully achieving the Transforming Care Agenda. Their involvement has been recognised at a national level and has seen their service develop and make a huge difference to the lives of their customers.

Speaking on the award presentation, Gary Ridewood, Group Finance Director and interim CEO, said: “I was delighted to present this year’s Harry Patch Award to Andrea and Ross. They are both worthy winners of this award and inspire and engage their teams in their shared vision to provide the best possible service to those they support. Recognising our staff achievements is incredibly important to us at the Somerset Care Group. As well as the Harry Patch Outstanding


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