Supported living provider achieves goal of 100% ‘Good’ CQC ratings


Eden Futures, a national supported living provider, has achieved ‘Good’ CQC ratings across all of its 12 services that support 167 services across the country.


In every service, the Care Quality Commission (CQC) conducted inspections across the five Key Lines of Enquiry (KLOE) – ‘Safe’, ‘Effective’, ‘Caring’, ‘Responsive’ and ‘Well led’. Not only was every service rated as ‘Good’, but every single KLOE was also rated as a minimum of Good.


Eden Futures now has a 100% ‘Good’ CQC score for every KLOE in all of its supported living services across England, a goal that was set only three years ago.


Mansfield and Lincoln services were the latest registered offices to have been inspected and were praised by the CQC for their caring and compassionate approach.


The services, which provide care and support for people with learning disabilities, ‘supported people to have maximum choice and control of their lives as well as helping people to achieve their hopes, dreams and aspirations’ according to the inspectors, who visited in July.


Eden Futures and its regional management team were praised for promoting a ‘positive culture’, with staff members saying: “I like this company, the flexibility suits me” and “We have a good team at the moment.”


The latest results mean that Eden Futures are one of the only national supported living provider with a ‘Good’ rating across all of their services.


Eden Futures CEO, Andrew Lennox, commented: “We are all delighted that Eden Futures has achieved the 100% Good result. We are passionate about providing high quality, person-centred support so to hear we’re getting things right is always very rewarding.

 “Our commitment to achieve 100% Good ratings across all of our registered locations is an incredible achievement and a credit to everyone who works at Eden Futures.

“Congratulations to everyone in the company for achieving this goal.” 


Eden Futures support over 600 people in a range of Supported Living settings, with over 1,100 staff members working to support, sustain and develop the service.



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