The updated ‘Good and outstanding care guide’ is ideal for providers who want to achieve or sustain a good or outstanding CQC rating. The guide also includes the recent changes to the Care Quality Commissions (CQC’s) inspection approach (introduced in November 2017).
The guide features examples of good and outstanding care and support, and how you can make it happen. It includes:
- tried and tested ways to prepare for inspection to demonstrate you’re meeting the CQC’s fundamental standards
- practical examples and recommendations from good and outstanding service providers
- tips on what to avoid and common pitfalls
- real-life examples of what’s impressed inspectors
The guide offers a ‘checklist’ of what good or outstanding care looks like across a range of themes linked to the CQC’s five key questions. You can use this information to benchmark whether you’re doing things well or to decide where you can make improvements before your CQC inspection.
Download the guide for free at: www.skillsforcare.org.uk/go.
The ‘Good and outstanding care guide – extended workbook edition’ is also available with extra activities including questions and exclusive self-assessment checklists to support providers reflect on their service. This helps to assess current performance and identify where improvements could be made.
The workbook edition can be purchased from our online shop at: www.skillsforcare.org.uk/bookshop.