In 2017 Heath Lodge Care Centre in Welwyn introduced a new manager to its team, Obafemi Shoyombo, but little did the home’s owners Gold Care Homes know what a change he would make.
In the few months that he has been at the new home, Obafemi has made a number of significant and sweeping changes to the care centre in Danesbury Park Road.
One of the most obvious changes for new visitors is the freshly redecorated reception area which has created a welcoming and pleasant first impression for new residents and families.
The homes lounge area has also been further expanded to make it roomier and a small kitchenette and dinner have been created so that guests can entertain their friends.
However, under the surface, Obafemi has also taken steps to increase training within the home, improve processes and record keeping and instil new vigour into the team – all of which have sought to create a dignifying environment for residents and visitors.
Speaking about his work at the home, Obafemi said: “I was delighted to join Gold Care and the team at Heath Lodge last year. The group and the centre have such a brilliant reputation for providing care, but I am glad that the changes I have made are improving the level of care even further.”
He added that he had many new plans for the home as well, which he hoped to reveal in the months to come.
Kendra Bray, Customer Relations Manager at parent company Gold Care Homes, said: “Obafemi has had a significant impact on Heath Lodge and has really rallied the team behind him to ensure that residents receive a fantastic level of care. Everyone is delighted with what he has done and is looking forward to seeing what changes he introduces next.”