Specialist care home in Kent rated Outstanding by the Care Quality Commission


A Kent care home has been rated Outstanding by the Care Quality Commission following a recent inspection.

Gresham House in Staplehurst, Kent was rated Outstanding for being caring and responsive to people’s needs and Good for being safe, effective and well-led.  The overall rating was Outstanding.


Gresham House provides support and accommodation to adults with a learning disability.  There were 12 residents at the time of the inspection.


Deborah Ivanova, Deputy Chief Inspector of Adult Social Care, said;

“Gresham House is clearly a service where people experience a high level of care and support that not only promotes their wellbeing but also encourages them to enjoy a fulfilled life.


“Staff were found to go  the extra mile when performing their duties including holding one to one sessions with residents who had displayed signs of anxiety.


“Inspectors found people were encouraged by staff to make their own decisions and set goals and actively promoted independence.


“Relatives told inspectors that they felt people living in the service were well cared for and valued by all the staff.


“To receive an Outstanding rating overall is a commendable achievement and the staff and management at the service should be very proud of the high quality, person-centred care they are providing”


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