The quality of care provided by staff at a Worcestershire nursing home has been recognised with a prestigious industry award for the third time in a row.
The status recognises how staff at the home consistently support and care for residents who are nearing the end of their lives to the highest possible standards.
It is reviewed every three years with the Brookdale team previously being awarded Gold Status in 2011 and 2014.
During the three-year period between assessments staff have to undergo regular audits.
Liz Baker, manager of Brookdale Nursing Home, said: “It is extremely difficult to meet the very rigorous criteria for the Gold Standards Framework so to have done so three times in a row is an exceptional achievement by our team.
“It is testament to the hard work and outstanding care provided by our staff to our residents and their families. We are like one big family and they go above and beyond every single day.”
Part of the accreditation was down to a coding system used by Brookdale where staff were kept fully aware of each individual resident’s condition so they could do the most possible to make their final months or days as contented and comfortable as possible.
The home also works closely with local GPs on recognising early whether someone is reaching the end of their life so that appropriate arrangements can be made and relatives kept fully informed.