CQC publishes three reports on Inadequate rated care services in London and the South


The Care Quality Commission has found the quality of care provided by three care services in the south region to be Inadequate.

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Under CQC’s programme of inspections, all England’s adult social care are given a rating according to whether they are safe, effective, caring, responsive and well-led.


When CQC inspected these services, they were found to be providing care to the people living there which did not meet the standards people should be able to expect.


The reports detailing inspectors’ findings have now been published and are available on CQC’s website:

Organisation NameLocal AuthorityWeblink
St Mary’sKenthttp://www.cqc.org.uk/location/1-339338890
Keychange Charity The Mount Care HomePlymouthhttp://www.cqc.org.uk/location/1-119174827



Deborah Ivanova, Deputy Chief Inspector of Adult Social Care in CQC’s South region said:


“It is important that the people who live in these services can rely on getting the high quality care which everyone is entitled to.


“Inspectors found these services were failing to provide the level of care people should be able to expect.


“We found a number of concerns at these services and as a result of our findings all services have been rated Inadequate and placed into special measures.


“We will continue to monitor these practices and we will inspect again in six months to check whether improvements have been made. I expect that the homes will do what is required for the sake of the people living there but if we find that any of these services remain Inadequate, we will take further appropriate action.”


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