Stambridge Meadows care home is celebrating after being awarded a ‘Good’ rating by the Care Quality Commission (CQC).
The Rochford-based home, on Stambridge Road, was deemed ‘Good’ in all categories by the independent regulator. The home had previously been disappointed to receive a ‘Requires Improvement’ rating in January, and the team has worked hard to ensure they received a ‘Good’ rating at this inspection. The CQC judges a care facility on its safety, effectiveness, level of care, responsiveness and leadership.
Comments in the report from the inspector, as well as residents and their family members, included: “I feel safe, everyone [staff] are kind and caring.” and “The staff here are very good. I’ve got no complaints. If I didn’t like the care, I’d soon tell them.”
“My relative is kept very comfortable and as much is done for them as possible. The staff are cheerful, helpful and respectful.” and “The chef here is very good. The meals are lovely and Stephen Green always provides me with something else if I don’t like what is on offer or I change my mind.”
The report stated: “We were assured that staff understood the importance of giving people choices and respecting their wishes and how to support people that could not always make.” and “Staff had a good understanding of each person’s nutritional needs and how these were to be met.”
Patsy Munyard, Home Manager at Stambridge Meadows, said: “We are delighted to have received such a positive inspection, as the team have worked very hard for this result. We won’t be resting on our laurels, as we are always looking at ways to improve. The comments from the CQC, as well as our residents and their family members, are very humbling and testament to the hard work of our caring team.
“Our number one priority is the care of our residents and hopefully we will continue to be recognised for this in the future.”