Care England warns about CQC next phase


The closing date has now passed for the Care Quality Commission’s recent consultation on their next phase of regulation.

This was the second consultation on proposed changes to the way the CQC regulate health and adult social care services.

This was the second consultation on proposed changes to the way the CQC regulate health and adult social care services.

They asked for views on how the CQC should respond to our changing society and the care environment in a way that supports improvement and sustainability, and that continues to make sure people have access to safe, effective, compassionate, high-quality care

The views were on;

  • Regulate primary medical services and adult social care services.
  • Improve the structure of registration, and clarify their definition of registered providers.
  • Monitor, inspect and rate new models of care and large or complex providers
  • Use their specialist knowledge to encourage improvements in the quality of care in local areas.
  • Carry out their role in relation to the fit and proper person’s requirement.

Care England, the largest representative body for independent providers of adult social care, has responded to CQC’s consultation document on the next phase of regulation. 

Professor Martin Green OBE, Chief Executive of Care England, says:

“Care England welcomes the opportunity to respond to the consultation and hopes that due weight will be attached to its response as well as those responses from other providers.  CQC must be in a ‘listening phase’ in order for the sector and regulator to continue to work well together”.

The consultation unveils potential new methods of assessing and gathering information from providers.  In the round, Care England is supportive and has taken the opportunity to identify a few ‘red flags’ where providers have warned of pit falls. For example in CQC’s plans for rules of aggregation and the primacy of well led domain. Furthermore, a wider picture of quality across all services and a better understanding of collaboration and cooperation across sectors still rests on an adequately funded system. Commissioning which refuses to pay fees that meet evidenced costs of care is unacceptable and must be highlighted and addressed within CQC in place reports and the subsequent action from STPs.

Care England has also warned about the dangers of duplication stating that part of the aim of in place inspections should be to reduce duplication in the system both in terms of provider monitoring but also the repeated demands for information made of individuals seeking care from various health and social care professionals. The maxim of collect information once and use many times is often repeated but not always actually delivered and a financially challenged health and care system can no longer afford the waste of duplicative and burdensome administrative procedures.

Professor Martin Green continues:

We have developed a feedback email address for our members to report comments and concerns on how CQC operates and no doubt reporting on consistency of CQC approach to registration and inspection will be a part of this.  Moving forward, this two way channel of communication is essential”.



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