Responding to a report by Healthwatch England on homecare services, Margaret Willcox, President of the Association of Directors of Adult Social Services (ADASS), said:
“This report provides a welcome insight into a vital service which many of us will need at some point in our lifetimes.
“Homecare is essential to enabling older and disabled people to remain in their own homes. They and their families need and deserve it to be of high quality. Every minute of every day dedicated home carers make a difference to over a million people’s lives.
“Most adult social care services in England are providing people with safe, high quality and compassionate care. That they are doing this in the context of rising demand and inadequate funding is a tribute in itself but there is always room for improvement and this report provides helpful feedback that both commissioners and providers can use.
“We look forward to contributing to debates with government about finding a long-term sustainable solution to future-proof adult social care funding and delivery.”