James joins the group from Serco, where he has been responsible for national and local government services and international business development. He brings a broad range of skills to City and County’s senior management team.
James takes over from Craig Rushton, Chief Executive since 2009. Under Craig’s leadership, City and County has grown considerably to become the largest provider of domiciliary care services in the UK. The group continues to invest heavily in its staff, systems and processes, with a particular focus on quality governance and compliance. This investment, together with the depth and experience of the management team, will ensure the group is well positioned for future growth.
James will focus on consolidating the group’s market-leading position and investing in the workforce as well as developing the group’s offerings in the care-at-home and complex nursing care markets. He will also work to support the health and social care integration agenda at a critical time for the sector.
He says, “I feel privileged to be joining the staff at City and County, whose hard work, skill and dedication have built a leading provider in social care. The sector offers many opportunities; we have to ensure that care-at-home is properly funded so that those in our society who need it receive the appropriate levels of care. I am looking forward to playing my part in helping achieve this.”
Craig Rushton will remain with City and County as a Director and Head of M&A. His focus will be on identifying new opportunities for acquisition and growth. He says, “I am pleased to be handing over the reins to James fully confident that our superb and dedicated team of care workers, managers and support staff are well-placed to steer the organisation through a time of significant challenges for the care sector. I look forward to working with him and the team to continue to bring vulnerable elderly and disabled people the very best care support.”