Macclesfield care home celebrates clean bill of health from CQC

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A Macclesfield care home is celebrating after receiving a clean bill of health from the Care Quality Commission (CQC).

 

Rowans Care Centre, which is operated by Canterbury Care, has been praised by the CQC, the care sector’s independent regulator, after it was awarded a ‘Good’ rating.

 

The CQC judges a care home and its staff on safety, effectiveness, care, responsiveness and leadership.

 

Located on Merriden Road, Rowans Care Centre provides nursing and personal care for up to 36 elderly residents.

 

The CQC’s inspection report, which included comments from residents, said: “I feel very safe here it’s much better than the last place I was in”; “The staff know what they are doing, they are all marvellous with me” and “The care is of the highest quality from the manager to the laundry lady.”

 

Comments from residents’ family members and visitors included: “They also make me feel welcome here it’s very homely and if I fancy a meal it’s no problem and I put something in the charity box.”

 

The report added: The staff members we spoke to showed that they had a good understanding of the people they were supporting and they were able to meet their various needs. They told us that they enjoyed working at the home and had positive relationships with the people living there.”

 

Katherine Turner, Home Manager at Rowans Care Centre, said: “Our number one priority is the safety and care of our residents, and we are delighted with the CQC’s findings. A lot of hard work has gone into the transformation of the home, and we have a very loving and caring team here at Rowans Care Centre.

 

“We won’t be resting on our laurels, though. We have plenty of hard work ahead and we will continue to provide our residents with a first class standard of care, which will hopefully lead to even more positive inspections in the future.”

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