Neil Jeremiah, an Area Operations Manager for Tracscare, won Gold in the “Excellence in Mental Health Care” category and Helen Kermode, Deputy Manager at Tracscare’s Ty Camlas service in Ystradgynlais, won Gold in the “Residential Care Practitioner” category. Helen was also presented with a special “Dignity in Care Award”, sponsored by the Welsh Government.
Neil and Helen are recognised as true ambassadors for Mental Health in Tracscare. Prior to joining Tracscare Neil served in the RAF, where he developed a strong sense of the role that teamwork can play in overcoming seemingly insurmountable challenges. Upon leaving the RAF, Neil wanted to work in a field where he could directly make a difference to the lives of people living with Mental Health Needs. He started out as a Support Worker and is now an Area Operations Manager, responsible for several services in Wales providing a range of support.
In Helen’s role as Deputy Manager at Ty Camlas, she spends every day supporting people on their journeys towards achieving their goals. Helen and the team at Ty Camlas use the Recovery Star Model to support people to succeed. This outcomes-based measurement tool is recognised by the Department of Health, and enables Helen, her team and the individuals they support to check progress in areas including managing their Mental Health, enhancing living skills, building and maintaining social networks, and building self-esteem to maximise independence.
Speaking about his nomination as a finalist for the Wales Care Awards, Neil Jeremiah, Area Operations Manager for Tracscare, said:
“I’m extremely surprised, touched and humbled to have won Gold in the Excellence in Mental Health Care category. I, like many others who support people in residential care, am extremely passionate about my job and it is great to be recognised for our hard work.
“I would like to thank Tracscare for providing me with this opportunity. I am proud to work within such a great organisation with so many inspirational people. Whilst there is still a lot of work to do, hopefully events like the Wales Care Awards can continue to spread the good word on what people working in care environments throughout Wales are achieving.”
Helen Kermode, Deputy Manager at Tracscare’s Ty Camlas service, said:
“Winning both the Gold Award in the Residential Care Practitioner category and the Dignity in Care Award was a wonderful surprise and a huge honour. I work with a brilliant team of people at Ty Camlas, so any credit has to be shared with them and with the people we support.”