The owners of a Warwickshire nursing home which was criticised by the industry regulator have appointed a new manager to help restore its reputation.
Culpeper Care Limited, owners of Willow Tree Nursing Home in Rugby, have brought in experienced elderly care specialist Jackie Huckvale as its new manager.
It follows a report by the Care Quality Commission (CQC) which, after an inspection in October, concluded that aspects of the home’s services were ‘inadequate’.
Working with the home’s owners, the dementia specialist is already making changes with plans to introduce a more ‘relaxed and homely’ atmosphere.
Mrs Huckvale, who moved into the care sector in 1997 after 10 years as a registered nurse, said:
“Everyone here at Willow Tree is focussed on the future and on restoring our good name as a home which provides a world-class level of care.
“We are well on the way to taking things back to that highest level.
“Care is all about quality and I am looking forward to delivering the best standards at Willow Tree, working closely with our team to make a difference to the lives of our residents and building even better levels of trust with their relatives.
“We are already making an impact and showing families how serious we are about delivering a step-change in quality.”
Willow Tree will be subject to another inspection by the CQC within the next six months.
Willow Tree Nursing Home is owned by Culpeper Care Limited and is set over an acre of private grounds.
The home specialises in caring for elderly patients requiring personal, nursing and dementia care.