Tarry Hill, which is located on Cale Road, was given a resounding ‘Good’ rating in all five categories carried out by the independent inspectors.
A CQC report judges a care home on its level of safety, effectiveness, care, responsiveness and leadership.
The report published comments from the CQC, Tarry Hill’s service users and their family members, which included: “We observed staff delivering care which met people’s individual needs and which supported them in a respectful and appropriate way”, and “Staff cared for people with kindness and care. Our observations supported this. People were supported to live in a homely, calm and relaxed atmosphere, and staff were friendly and approachable.”
In addition: People who didn’t have verbal communication showed signs such as a smile or thumbs up to let us know they were safe.”
Service user comments included: “They know how to look after me,” “Yes it is safe here.”
Kay Paul, regional manager at Healthcare Management Solutions, which manages Tarry Hill, said: “The CQC’s findings are very encouraging and highlight the hard work of each and every member of staff at Tarry Hill, who ensure that our service users are given an excellent standard of care. The comments published in the report are very pleasing to read and this is also a testament to the level of service our care professionals provide on a daily basis.
“However, we won’t rest on our laurels and will always look at ways to improve and benefit our service users, which is of the utmost importance.”
Tarry Hill provides personal care for up to 26 people with learning disabilities