Healthwatch Essex is looking for feedback from unpaid carers looking after a friend or relative about their experiences of using online information and support that is available locally. The views of any carer with something to say are welcome – you don’t need to be a computer expert to join in the conversation!
“We appreciate that there is much more that can and should be done to help carers access services and understand what is available to them,” said Healthwatch Essex Chief Executive Dr Tom Nutt.
“So what we are trying to do is gain an informed understanding of exactly what resources people are using online and how useful they find available information and support.”
Healthwatch Essex works to gather the ‘lived experience’ of the people of Essex to help inform changes and improvements to health and care services in the county. In order to capture the feedback of carers in this instance it is taking a two-pronged approach.
Carers can, if they are able, attend one of three workshops being hosted over the coming weeks at three libraries around the county. Carers should phone 01376 572829 or email firstname.lastname@example.org if they would like to come to one of the workshops.
The first workshop will take place between 10.30am and 12.30pm at Harlow Library on 20th September. Or there is the opportunity to attend workshops at Chelmsford Library between 10.30am and 12.30pm on 4th October and at Rayleigh Library between 10.30am and 12.30pm on 13th October.
Obviously by the nature of being a carer it can be difficult to attend events and workshops such as this, so Healthwatch Essex is also providing carers the opportunity to join in from home.
This will require access to the internet, which we appreciate not everyone has, but those that can and want to contribute to the discussion will be able to. Anyone wanting to take advantage of this method should email email@example.com for details.