Quality Hallmark Award triple for Blackpool care home

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The homes oldest resident performs the ‘Grand Opening’ following the refurbishment
The homes oldest resident performs the ‘Grand Opening’ following the refurbishment

A Blackpool nursing home dedicated to providing the best possible care for all of its residents right up until the end of their lives, has been recognised with a major national award – for the third time.

Sandycroft Nursing Home, was among 50 homes from across the UK to achieve the success, earning a Quality Hallmark Award for the first, second or third time from the National Gold Standards Framework (GSF) Centre, the UK’s largest provider of training in end of life care. Staff from the home will receive the award from Janet Williamson, Deputy Chief Inspector of CQC, at a special ceremony in London on 30 September.

Jane Lyth, manager of the home, said: “The staff and residents are really proud of what we have achieved. We try to give the best care possible, person-Centred to meet all of their individual needs. We have had special afternoons such as a jazz singer, we took a lady to the theatre to meet her wishes. We have held a wedding at the home, a private 90th birthday party, brought Christmas forward for a dying lady, and escorted one male resident to his daughter’s wedding.”

Sandycroft is a 27-bed home in the Lytham area of Blackpool which recently underwent a £100,000 refurbishment, with more works planned to further improve the home.’

The home received a ‘good’ rating in its first inspection under the new Care Quality Commission (CQC) regulatory inspection criteria.

Paul TM Smith, Managing Director of MBi Social Care, which runs Sandycroft, said: “We are incredibly proud that our team at Sandycroft not only became accredited for the third time, but that they went above and beyond – achieving beacon status, the highest accolade. This is truly outstanding.

“The home will continue to develop its innovative end of life approach and to become a facility that provides this high standard of end of life care.”

To be accredited, homes must achieve 20 quality standards, ranging from leadership and support to dignity and respect as well as submit a portfolio of evidence.

GSF Quality Hallmark Awards are presented to homes that demonstrate real improvement in the quality of care they provide. Many halve the number of their residents dying in hospital as well as halving crisis hospital admissions, leading to greater satisfaction for families, residents and staff and significant cost savings for the NHS.

Everyone in the home, ranging from nurses to the activities coordinator and catering staff, is involved in regular reviews with the residents. All aspects of their lives are considered including spiritual beliefs, personal interests and care preferences. Staff talk to the residents about their end of life care, giving them the opportunity to make decisions and say what they want. This has helped the residents and their families feel secure that they will be comfortable and their preferences considered at all times.

Professor Keri Thomas GSF Clinical Director, praised Sandycroft and the MBi Care group and said that it was an exemplar for delivering the type of quality care people crave and deserve as they approach the end of their lives.

Staff in homes like Sandycroft are the drivers of a real transformation in care homes – delivering the personalised care people that makes such a difference to care home residents and their families,” said Prof Thomas.

More than 3,000 care homes have completed the GSF Care Homes programme since it was launched in 2004 and over 600 have gone on to become accredited

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