Health and social care provider endorsed for its staff training courses

Zahra Conway, Director of Organisational Development at Shaw healthcare
Zahra Conway, Director of Organisational Development at Shaw healthcare

Health and social care provider Shaw healthcare has been endorsed by charity Skills for Care for its staff training courses.


The endorsement means that Shaw healthcare will now be able to provide accredited training to staff working in other care homes and services in the sector on-site, alongside the training and development it currently provides for its 4,600 employees in the UK. Shaw is one of only a small selection of care home operators that is able to provide its own in-house training as a commercial service in the sector.


To receive the endorsement, Shaw’s training programmes were assessed against various criteria, including providing evidence of training and development plans and how they benefitted staff and patients alike. This was then brought together to create an ‘end-to-end’ journey to prove that management is effective at following through with training plans from start to finish.


Kim Rutherford, head of leadership and management development at Shaw healthcare, said: “It’s a privilege to receive this endorsement from Skills for Care, which validates our training methods and sets us apart from other course providers. The training that we offer is what we use ourselves, in order to ensure that our own service users receive the best possible care, so we know that it can be effective for employees working for other care providers.”


The charity noted Shaw healthcare’s ‘person-centred’ approach as a key reason for its success, such as its tailor-made training and development packages for each member of staff.


She continued: “Service users in our care have a complex array of needs and desires so a ‘catch-all’ method of training won’t suffice. Skills for Care was happy to take a more practical approach than usual in assessing us, focusing more on our overall ethos instead of just ticking boxes.


“In providing evidence of our individualistic approach, it gave us the opportunity to reflect on our own training and development practices so that we can continue to tailor our training to our own staff as well as our new external support services.”


Zahra Conway, director of organisational development, said: “To be one of only a few social care providers to receive this accolade is an honour but is no more than our staff deserve for their tireless work.


“Shaw healthcare will strive to maintain these high standards and find innovative new methods of training to continue to be one of the leading care providers in the country.”


Headquartered in Cardiff, Shaw healthcare provides care to individuals in nursing and residential homes, hospitals, supported living arrangements, extra care schemes and domiciliary care settings across the UK. With over 4,600 employees working across more than 80 sites, its bespoke services range from comprehensive care packages through to low level support in the community for older people and adults with physical, sensory or mental health support needs


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