Warwickshire nursing home is rated Outstanding by the Care Quality Commission

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CQC-care quality commission-care industry newsThe Care Quality Commission has found the quality of care provided by Kineton Manor Nursing Home, in Kineton, Warwickshire, to be Outstanding overall following an inspection carried out in May. Kineton Manor Nursing Home provides accommodation, nursing and personal care for up to 51 older people, who may have dementia. There were 50 people living at the home at the time of our inspection.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection has been published on CQC’s website: http://www.cqc.org.uk/location/1-457292327

Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Kineton Manor Nursing Home was rated Outstanding overall, Outstanding for being caring and well-led and Good for being safe and effective and responsive.

Acosia Nyanin, CQC’s Head of Inspection for Adult Social Care in the central region said:

“We were impressed with what we found during our inspection of Kineton Manor Nursing Home and inspectors were struck by how caring staff were to those using the service with feedback describing the home as marvellous, supreme and exemplary.

“The registered manager was a role model for staff who were inspired and motivated to deliver the highest quality service. The provider, staff and relatives respected the registered manager’s professionalism and recognised their leadership was inspirational.

“People were supported maintain relationships and their personal interests. Staff supported and encouraged people to celebrate important personal and national events. People were encouraged and supported to attend exercise and activity sessions. Entertainment was provided at the home that people remembered with pleasure.

“The end-of–life care people received was as personalised, caring and supportive as a specialist hospice service. Health professionals and relatives complimented the service on the end–of-life care that the whole staff team delivered.

“People were cared for and supported by kind and caring staff, which made them feel special. Relatives were inspired to become volunteers at the home so they could give back some of the kindness and support they had received.

“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”

Andrea Sutcliffe, Chief Inspector of Adult Social Care, said: “The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.      “An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”

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