High 5 scored for Home Instead with latest Outstanding Rating from CQC


Home Instead-care industry newsHome Instead Senior Care is proud to be the only homecare provider to hold 5 Outstanding Ratings from the Care Quality Commission (CQC).


It is thrilled to celebrate its latest Outstanding achieved by Richard and Jo Aram, its East Notts and Melton Mowbray owners who opened their business four years ago.


Holding 5 Outstanding Ratings from the CQC – the highest rating possible in its new Ofsted style system – pays testimony to the realisation of Home Instead’s mission: to change the face of ageing.


Its five star approach to care and companionship represents care that passes the ‘Mum Test’ – the quality of care you would want for yourself or your own loved one.


The Care Quality Commission’s (CQC) Chief Inspector of Adult Social Care, Andrea Sutcliffe, said: “I am delighted Home Instead Senior Care has achieved a fifth outstanding rating following our recent inspection at its Nottinghamshire branch.


“We have rightly set the bar high for services to be rated Outstanding. It is good to see excellent leaders at Home Instead who value and care for their staff and focus on a truly person-centred approach meeting that high standard and providing great care for the people they support.


“Everyone deserves to experience care that we’d all be happy for any of our loved ones to receive and I wish Home Instead all the very best in continuing to make the ‘Mum Test’ real.”


When Richard decided to hang up his wings after 15 years flying as cabin crew with British Airway’s world-wide fleet – he set his heart on starting a business that was grounded in his local community.


After flying all over the globe, the Nottinghamshire father-of-two wanted a new career that was a little closer to home instead – one where he felt he could make a real difference to society at the same time.


Joined by his wife Jo, mum to their young twins, the couple opened Home Instead East Notts and Melton Mowbray in 2012.


Four years on, they help 90 older people continue to live in the comfort and familiarity of their own homes.



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