In the past week the Care Quality Commission has published a further 116 reports on the quality of care provided by adult social care services across the Central region.
Following recent inspections, 70 of these care homes and homecare agencies have been rated as Good, 40 have been rated Requires Improvement and six were rated Inadequate. Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Sue Howard, Deputy Chief Inspector for Adult Social Care in the Central region, said: “People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection – we give the service a rating of Good, or Outstanding.
“Where we find that services are not good enough, we will give a rating of Requires Improvement or Inadequate. If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that the required improvements have been made.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.”
Full reports on all 116 inspections are available at: http://www.cqc.org.uk
| Provider Name | Location Name | Location Local Authority | Weblink | Postal Code | Current Overall Rating |
| English Dominican Congregation Trust | St Mary’s Nursing Home Margaret Street Stone | Staffordshire | http://www.cqc.org.uk/directory/1-125566338 | ST15 8EJ | Inadequate |
| Hinstock Manor Residential Home Limited | Hinstock Manor Residential Home Limited | Shropshire | http://www.cqc.org.uk/directory/1-150507622 | TF9 2TE | Requires improvement |
| Conifer Lodge Limited | Conifer Lodge Residential Home | Leicestershire | http://www.cqc.org.uk/directory/1-139048497 | LE18 1AB | Good |
| Egerton Lodge Limited | Egerton Lodge Residential Home | Leicestershire | http://www.cqc.org.uk/directory/1-135943156 | LE13 0UJ | Good |
| Changing Lives UK Quality Care Limited | Changing Lives UK | Derby | http://www.cqc.org.uk/directory/1-110033452 | DE23 2UB | Good |
| Polesworth Group Homes Limited | Polesworth Group Pooley Heights | Warwickshire | http://www.cqc.org.uk/directory/1-106714014 | B78 1JA | Good |
| Newman’s Care Home | Newman’s Care Home | Herefordshire | http://www.cqc.org.uk/directory/1-108753827 | HR6 8HR | Good |
| Mrs Christine Lyte | Caythorpe Residential Home | Lincolnshire | http://www.cqc.org.uk/directory/1-133684368 | NG32 3DP | Requires improvement |
| Home from Home Care Services Limited | Home From Home Care Services Ltd | Lincolnshire | http://www.cqc.org.uk/directory/1-2139701238 | PE12 7LW | Requires improvement |
| Friends of the Elderly | Perrins House Residential and Nursing Care Home | Worcestershire | http://www.cqc.org.uk/directory/1-117316813 | WR14 2TZ | Requires improvement |
| Peak Care Limited | Grove House | Derbyshire | http://www.cqc.org.uk/directory/1-121573762 | S45 0AQ | Requires improvement |
| Handsale Limited | Colne Place Residential Care Home | Essex | http://www.cqc.org.uk/directory/1-126726747 | CO6 2RB | Good |
| United Care limited | Bescot Lodge | Walsall | http://www.cqc.org.uk/directory/1-131710551 | WS2 9AE | Requires improvement |
| Lakewood Limited | The Sycamores Nursing Home | Wolverhampton | http://www.cqc.org.uk/directory/1-208553472 | WV2 3BD | Good |
| Staffordshire County Council | Hawthorn House | Staffordshire | http://www.cqc.org.uk/directory/1-135551798 | WS13 6EN | Good |
| Norton Manor Care Limited | Norton Hall | Worcestershire | http://www.cqc.org.uk/directory/1-129942411 | WR5 2QU | Good |
| Family Mosaic Housing | The Coach House | Thurrock | http://www.cqc.org.uk/directory/1-149778241 | RM17 5RR | Good |
| Comfort Call Limited | Comfort Call Northampton | Northamptonshire | http://www.cqc.org.uk/directory/1-682439201 | NN3 6BW | Inadequate |
| K&T McCormack Ltd | Bluebird Care (Essex West) | Essex | http://www.cqc.org.uk/directory/1-357992963 | CM15 9BB | Good |
| Teme Care Limited | Temecare Limited – Teme Court Residential Care | Worcestershire | http://www.cqc.org.uk/directory/1-113398333 | WR2 4BU | Good |
| Monarch Consultants Limited | Parkside Nursing Home | Nottinghamshire | http://www.cqc.org.uk/directory/1-131817844 | NG19 0AR | Requires improvement |
| Progress Adult Living Services LLP | Wellcroft House | Sandwell | http://www.cqc.org.uk/directory/1-114430862 | WS10 7HU | Good |
| Halcyon Care Limited | The Fountains Care Centre | Lincolnshire | http://www.cqc.org.uk/directory/1-126718234 | DN36 5JX | Good |
| United Health Limited | Hill House Care Home | Lincolnshire | http://www.cqc.org.uk/directory/1-117971097 | LN8 3TE | Requires improvement |
| Estuary Housing Association Limited | 7-9 Third Avenue | Essex | http://www.cqc.org.uk/directory/1-129881842 | SS11 8RF | Requires improvement |
| MiHomecare Limited | MiHomecare – Huntingdon | Cambridgeshire | http://www.cqc.org.uk/directory/1-645867416 | PE29 6XY | Good |
| Quantum Care Limited | Elmhurst | Hertfordshire | http://www.cqc.org.uk/directory/1-118532766 | CM23 2NF | Requires improvement |
| Benell Care Services Ltd | Drayton Wood | Norfolk | http://www.cqc.org.uk/directory/1-117395209 | NR8 6BL | Requires improvement |
| Loxley Health Care Limited | The Shires Care Centre | Nottinghamshire | http://www.cqc.org.uk/directory/1-2296108120 | NG17 2FP | Requires improvement |
| London Care Limited | Custom Care (Stoke) | Stoke-on-Trent | http://www.cqc.org.uk/directory/1-2067696884 | ST6 1JQ | Requires improvement |
| Action for Children | Action for Children Outreach Services Cambrigeshire | Cambridgeshire | http://www.cqc.org.uk/directory/1-1170395565 | PE29 6JD | Good |
| Derby City Council | Disabled Children Community Support Team | Derby | http://www.cqc.org.uk/directory/1-165368036 | DE21 6AL | Good |
| Hightown Housing Association Limited | Haslewood Avenue | Hertfordshire | http://www.cqc.org.uk/directory/1-126464943 | EN11 8HT | Good |
| Pinnacle Care Ltd | Elmhurst Assisted Living And Care Facilities | Warwickshire | http://www.cqc.org.uk/directory/1-305025872 | CV22 5AD | Good |
| Zero Three Care Homes LLP | Schumey’s Corner | Essex | http://www.cqc.org.uk/directory/1-120448397 | CM0 7BB | Good |
| Barnby Gate Limited | Belvoir Home Care Home | Lincolnshire | http://www.cqc.org.uk/directory/1-116493808 | NG31 8BE | Requires improvement |
| St Marks Care Home Limited | St Marks Residential Care Home | Essex | http://www.cqc.org.uk/directory/1-111247146 | CO15 3PW | Requires improvement |
| Essex Cares Limited | Essex Cares South West | Essex | http://www.cqc.org.uk/directory/1-367940509 | SS14 2NN | Good |
| Norwich Consolidated Charities | Doughty’s | Norfolk | http://www.cqc.org.uk/directory/1-124951805 | NR3 1BP | Good |
| Abelia Care Services Limited | Abelia Care Services Limited | Herefordshire, County of | http://www.cqc.org.uk/directory/1-495103795 | HR6 0SW | Good |
| Livlife Uk Ltd | The Manor House | Derby | http://www.cqc.org.uk/directory/1-114570445 | DE23 6BU | Requires improvement |
| Radfield Home Care Ltd | Radfield Home Care Ltd – Worcestershire | Worcestershire | http://www.cqc.org.uk/directory/1-1395531216 | WR1 2RX | Good |
| Sevacare (UK) Limited | Sevacare – Birmingham Central | Birmingham | http://www.cqc.org.uk/directory/1-2132613650 | B15 3EZ | Requires improvement |
| Sevacare (UK) Limited | Sevacare – Leicestershire | Leicestershire | http://www.cqc.org.uk/directory/1-237938584 | LE67 3TU | Requires improvement |
| Aldanat Care Limited | The Retreat | Essex | http://www.cqc.org.uk/directory/1-230527882 | CO14 8HD | Inadequate |
| Plymouth Court Limited | Plymouth Court Limited | Worcestershire | http://www.cqc.org.uk/directory/1-128275551 | B97 4NR | Good |
| Central Bedfordshire Council | Frogmore Road | Central Bedfordshire | http://www.cqc.org.uk/directory/1-344173032 | LU5 5FX | Good |
| Broadoak Group of Care Homes | St Martins | Nottingham | http://www.cqc.org.uk/directory/1-119314707 | NG8 3AR | Requires improvement |
| Mr B & Mrs R S Oozageer | Garendon Residential Home | Leicestershire | http://www.cqc.org.uk/directory/1-114816666 | LE11 4QD | Good |
| Baytree Community Care (London) Limited | Holmwood | Norfolk | http://www.cqc.org.uk/directory/1-128394392 | NR7 0BW | Requires improvement |
| Mrs M Baya | Kingston House | Essex | http://www.cqc.org.uk/directory/1-110514665 | CO15 1BG | Good |
| M Rashid | Melrose House | Southend-on-Sea | http://www.cqc.org.uk/directory/1-135005916 | SS1 1HD | Inadequate |
| Hatfield Investments Limited | Crossways | Norfolk | http://www.cqc.org.uk/directory/1-137345742 | NR26 8LH | Good |
| R Smart and Dr M Smart | Hill Barn | Norfolk | http://www.cqc.org.uk/directory/1-112286019 | NR9 5PP | Requires improvement |
| Martin Jay & Joanna Jay & Thom Wight | The Ashurst | Suffolk | http://www.cqc.org.uk/directory/1-116793862 | NR33 0BY | Good |
| Peter Michael Mayhew | Smyth House | Suffolk | http://www.cqc.org.uk/directory/1-109550295 | IP16 4BZ | Requires improvement |
| Adrian O’Brien Rachel Amiee O’Brien | Adrian O’Brien Rachel Amiee O’Brien – 122 Scorer Street | Lincolnshire | http://www.cqc.org.uk/directory/1-121637411 | LN5 7SX | Good |
| Mrs Saima Raja | Braemar Lodge Residential Care Home | Southend-on-Sea | http://www.cqc.org.uk/directory/1-125588814 | SS2 6NL | Inadequate |
| Central England Healthcare (Stoke) Limited | The Old Vicarage Nursing Home | Stoke-on-Trent | http://www.cqc.org.uk/directory/1-166540072 | ST6 5RD | Requires improvement |
| Mrs Mobina Ali | The Rose | Hertfordshire | http://www.cqc.org.uk/directory/1-115691557 | HP2 5SA | Good |
| Janice Ann Gant | Action Homecare | Lincolnshire | http://www.cqc.org.uk/directory/1-576701865 | PE12 9DD | Good |
| Turning Point | The Willows Supported Living Service | Warwickshire | http://www.cqc.org.uk/directory/1-422035682 | CV12 9HG | Good |
| Sense | SENSE – 129 Neale Avenue | Northamptonshire | http://www.cqc.org.uk/directory/1-120444753 | NN16 9HG | Good |
| Anchor Trust | The Firs Residential Home | Suffolk | http://www.cqc.org.uk/directory/1-126240470 | IP11 2QF | Good |
| Methodist Homes | Briar Hill House | Staffordshire | http://www.cqc.org.uk/directory/1-117977181 | WS15 1BP | Good |
| Methodist Homes | Stones Place | Lincolnshire | http://www.cqc.org.uk/directory/1-117976809 | LN6 0PA | Good |
| Methodist Homes | Waterside House | Wolverhampton | http://www.cqc.org.uk/directory/1-117976852 | WV11 3HA | Requires improvement |
| The Orders Of St. John Care Trust | Apple Trees Care & Reablement Centre | Lincolnshire | http://www.cqc.org.uk/directory/1-1242700658 | NG31 7GQ | Good |
| Prime Life Limited | Brockshill Woodlands | Leicestershire | http://www.cqc.org.uk/directory/1-131819803 | LE2 5UF | Requires improvement |
| Prime Life Limited | Clarence House & The Granary | Lincolnshire | http://www.cqc.org.uk/directory/1-131820085 | LN9 5JE | Requires improvement |
| Barchester Healthcare Homes Limited | Ashby House – Milton Keynes | Milton Keynes | http://www.cqc.org.uk/directory/1-125862103 | MK6 5LS | Good |
| Barchester Healthcare Homes Limited | Cherry Trees | Warwickshire | http://www.cqc.org.uk/directory/1-125862531 | B49 6LN | Good |
| B & M Investments Limited | The Lodge Care Home | Hertfordshire | http://www.cqc.org.uk/directory/1-120671535 | HP2 5BW | Good |
| Sanctuary Care Limited | Lime Tree Court Residential Care Home | Wolverhampton | http://www.cqc.org.uk/directory/1-438435236 | WV14 9UG | Good |
| St Philips Care Limited | Tunstall Hall Care Centre | Shropshire | http://www.cqc.org.uk/directory/1-129132413 | TF9 4AA | Good |
| Butterflys Care Homes Ltd | Butterfly’s Care Home | Essex | http://www.cqc.org.uk/directory/1-1193353520 | CO14 8HH | Good |
| RUMAX LIMITED | Rumax Limited | Essex | http://www.cqc.org.uk/directory/1-1285309099 | SS16 5TP | Good |
| Four Seasons (Evedale) Limited | Charnwood | Nottinghamshire | http://www.cqc.org.uk/directory/1-310139890 | NG4 3AX | Requires improvement |
| Bupa Care Homes (BNH) Limited | Kilfillan House Care Home | Hertfordshire | http://www.cqc.org.uk/directory/1-126434337 | HP4 3LZ | Good |
| Bupa Care Homes (CFHCare) Limited | Netherton Green Residential and Nursing Home | Dudley | http://www.cqc.org.uk/directory/1-127514820 | DY2 9LY | Requires improvement |
| The Regard Partnership Limited | Portland Street | Norfolk | http://www.cqc.org.uk/directory/1-136882771 | PE30 1PB | Good |
| MCCH Society Limited | MCCH Society Limited – 2 Herondale | Essex | http://www.cqc.org.uk/directory/1-124233126 | SS14 1RR | Good |
| Lansdowne Road Limited | Charnwood Lodge | Leicestershire | http://www.cqc.org.uk/directory/1-126083454 | LE11 3YG | Good |
| Craegmoor Supporting You Limited | Craegmoor Supporting You in Lincolnshire | Lincolnshire | http://www.cqc.org.uk/directory/1-377652040 | LN7 6LS | Good |
| Mr Ajvinder Sandhu and Mrs Rajwinder Sandhu | Quenby Rest Home | Essex | http://www.cqc.org.uk/directory/1-132531388 | CO7 8JH | Good |
| Consensus Support Services Limited | Rowan House | Essex | http://www.cqc.org.uk/directory/1-132660277 | CM15 0NJ | Requires improvement |
| Dudley Crossroads | Dudley Crossroads | Dudley | http://www.cqc.org.uk/directory/1-130251822 | DY6 7YD | Good |
| Mrs Carole Jenkins | The Cedars Christian Residential Home | Dudley | http://www.cqc.org.uk/directory/1-157208538 | DY9 0SA | Good |
| Veronica House Limited | Veronica House Nursing Home | Sandwell | http://www.cqc.org.uk/directory/1-1290195436 | DY4 0DX | Requires improvement |
| Four Seasons 2000 Limited | Hopes Green | Essex | http://www.cqc.org.uk/directory/1-304036967 | SS7 5JA | Good |
| Blagreaves Care Home Limited | Windsor Park Nursing Home | Derby | http://www.cqc.org.uk/directory/1-233723186 | DE23 1FP | Requires improvement |
| Trident Reach The People Charity | Trescott Road | Birmingham | http://www.cqc.org.uk/directory/1-329034030 | B31 5QA | Good |
| Northants Care At Home Limited | Northants care at Home | Northamptonshire | http://www.cqc.org.uk/directory/1-471825633 | NN17 1AE | Good |
| Ania Limited | Aldercar Residential Care Home | Nottinghamshire | http://www.cqc.org.uk/directory/1-276840652 | NG15 6LR | Good |
| Free Spirit Support Services Ltd | Free Spirit Support Service | Nottinghamshire | http://www.cqc.org.uk/directory/1-193347165 | DN22 7GR | Good |
| Abbey Healthcare Homes Limited | Wrottesley Park House Care Home | Wolverhampton | http://www.cqc.org.uk/directory/1-160749145 | WV6 9BN | Requires improvement |
| Hands On Care Wombourne Limited | Hands on Care (Wombourne) Limited | Wolverhampton | http://www.cqc.org.uk/directory/1-1521191837 | WV4 4SH | Good |
| Carers Trust Thames | Carers Trust North Bucks & Milton Keynes | Northamptonshire | http://www.cqc.org.uk/directory/1-276907303 | MK19 6DG | Requires improvement |
| 24/7 Helping Hands Service Ltd | 24/7 Helping Hands Service Ltd | Leicestershire | http://www.cqc.org.uk/directory/1-1828687521 | LE18 2FE | Good |
| Yourlife Management Services Limited | Your Life (Welwyn Garden City) | Hertfordshire | http://www.cqc.org.uk/directory/1-901394320 | AL8 6DG | Good |
| Mr Aytach Mehmet Sadik | Charlotte James Nursing Home | Staffordshire | http://www.cqc.org.uk/directory/1-1859174700 | DE14 2BB | Requires improvement |
| Solihull Metropolitan Borough Council | Three Gates | Solihull | http://www.cqc.org.uk/directory/1-224917451 | B93 0PJ | Good |
| Nethercrest Care Centre (Dudley) Limited | Nethercrest Residential Home | Dudley | http://www.cqc.org.uk/directory/1-1929075797 | DY2 0PH | Requires improvement |
| Tailored Care Limited | Tailored Care Ltd | Staffordshire | http://www.cqc.org.uk/directory/1-2008438358 | WS11 9SS | Good |
| Springfield Rest Home Limited | Springfield House | Worcestershire | http://www.cqc.org.uk/directory/1-2061660719 | WR14 1BQ | Requires improvement |
| R S Property Investments Limited | Gresley House Residential Home | Derbyshire | http://www.cqc.org.uk/directory/1-2044635569 | DE11 9PN | Requires improvement |
| Mavin [Care] Limited | Fairlawns Care Home | Essex | http://www.cqc.org.uk/directory/1-304880900 | CO15 1UP | Inadequate |
| Peak Home Care Limited | Peak Home Care Ltd | Derbyshire | http://www.cqc.org.uk/directory/1-2106454701 | S40 4AA | Good |
| Lucy Glyn Support Services Limited | Lucy Glyn Domiciliary Care Agency | Warwickshire | http://www.cqc.org.uk/directory/1-374058406 | CV37 6HT | Good |
| Exclusive Care Limited | 10 Nimrod Drive | Hertfordshire | http://www.cqc.org.uk/directory/1-1138021970 | AL10 9LS | Good |
| Relatives Relief Limited | Relatives Relief Limited | Essex | http://www.cqc.org.uk/directory/1-530169695 | CO15 4XD | Good |
| Peoples Choice (UK) Limited | People’s Choice UK | Bedford | http://www.cqc.org.uk/directory/1-2183945275 | MK41 7PH | Requires improvement |
| Grand Care Limited | Corbett House Nursing Home | Worcestershire | http://www.cqc.org.uk/directory/1-629935882 | WR9 7BE | Requires improvement |
| MAPS Properties Limited | Nightingale Care Home | Norfolk | http://www.cqc.org.uk/directory/1-1652121631 | NR20 3LQ | Requires improvement |
| Park House Care (Sandy) Limited | Park House Nursing Care Centre | Central Bedfordshire | http://www.cqc.org.uk/directory/1-731483592 | SG19 1NL | Good |
| Moorings Care Home Ltd | Moorings Nursing Home | Essex | http://www.cqc.org.uk/directory/1-983937349 | SS8 0HN | Good |




