The owners of a Telford nursing home which was criticised by the industry regulator have appointed a new manager to help restore its reputation.
Redwood Healthcare Limited, owners of Myford House Nursing Home in Horsehay, have brought in experienced and widely respected care specialist, Lyn Mataranyika.
It follows a report by the Care Quality Commission (CQC) which, after an inspection in February, concluded that many aspects of the home’s services were just ‘adequate’ as opposed to its normal rating of ‘excellent’.
Working with the home’s owners, the dementia specialist is already making a difference with changes including a whole new management team and new expert nurses. She also plans to introduce a more ‘relaxed and homely’ atmosphere to the home.
Mrs Mataranyika, who moved into the care industry after caring for her father who suffered from dementia, said: “The home has always been compliant with regulations so it has been a difficult period. But we are focussed on the future and restoring our good name as a home which provides a world-class level of care. We are well on the way to taking things back to that high level.
“Care is all about quality and I am looking forward to delivering the highest standards of care at Myford, working closely with our new team to make a difference to the lives of our residents and their families.
“We are already making an impact and showing families how serious we are about delivering a step-change in quality.”
Myford House is registered for 57 residents and will be subject to another inspection by the CQC this summer.
Situated on the edge of Lightmoor Village, it offers 24-hour care, quality accommodation to meet the needs of elderly adults and provides the setting for long or short stays, whether for personal, respite or convalescent care.