Research by the Department for Business, Innovation and Skills suggests that workplaces with basic skills gaps (where one or more worker is unable to perform one or more specific literacy or numeracy task required in their day to day job), reported a range of costs to their businesses.
Efficiency-related costs were cited as the most common cost, with others including an increase in the number of errors made by staff, a constraint on the introduction of new and more efficient processes and a reduction in product or output quality.
Core skills in practice
Core skills ensure social care workers can complete everyday tasks like:
- communicating with the people they support
- writing a care plan
- reading and following a risk assessment
- booking a health appointment online
- recording fluid intake and output.
Why you can’t ignore core skills in social care
Skills gaps in the sector
A report by UKCES claims that in the health and social care sector, around 19% of employers reported having skills gaps in their workforce (compared to 15% for total economy).
Core skills ensure you and your staff have the right skills to work and progress in the sector.
Reporting is now an important aspect of any social care service, to ensure you can evidence how the care you provide meets CQC key lines of enquiry.
English skills, including writing, reading and spoken communication, ensure that this evidence is recorded accurately.
The move to digital
In one survey, we found that 95% of participants used digital technology for at least one work related activity, including e:learning, assistive technology such as falls monitors, digital care plans, and telecare systems.
Digital skills ensure your workers are confident using appropriate digital technology.
Social care is all about communicating
The #hellomynameis twitter campaign was started by Dr Kate Grainger who, after a stay in hospital, made the observation that many staff did not introduce themselves before delivering care.
High quality care is underpinned by good communication skills, one of the core skills needed as a social care worker.
Skills for Care has resources to help you, as a social care worker, develop your core skills. If you’re a manager or team leader, there is a practical guide to help you develop the core skills of your workers.