Pauline Cooper, who has a moderate learning disability and a mental health condition, is looking forward to 2016 with renewed self-belief.
Liz Hayes, manager of Inglewood House, says 47 year old Pauline is thriving at the service and regularly attends a nearby college.
“It’s taken a long, long time to get Pauline to the place she’s at today. She now gets up and goes to college which is something she would never have entertained before.
“Because of difficulties she has faced in life, she had no confidence but I’m glad to say she’s now really starting to come into her own.
“She now understands there are good people out there and the world can be a wonderful, exciting place to be.
“Her medication is slowly being reduced and her mental health has been very stable for quite some time now.”
Pauline is accompanied by staff from the Gordon Road care service to and from France Hill College each day.
She now has the confidence to attend classes on her own and to meet up with friends in the college café.
Pauline, who has lived at the home run by award-winning care provider Regard since 1994, studies art and independent living skills.
Liz Hayes believes low staff turn-over at the service and the endless patience of support workers is the secret of their success.
“The property is in an ordinary street and the people who live here are part of the community.
“Many have come to us from institutions and it takes a long time for them to emerge from their shell and to grow in confidence.
“Pauline loves being pampered and having her nails and make-up done which we do for her.
“She loves to look nice and takes a lot of care over her appearance. She adores clothes shopping and we go with her and help her choose her outfits.”
Staff even support Pauline to dye her trade-mark bright red hair every six weeks.