CQC success for Shildon care home

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CQC-care industry newsA Shildon care home has been praised by the Care Quality Commission (CQC), following a recent inspection.

 

Redworth House, on Byerley Road in the town, was rated ‘Good’ by the regulator, which judged the home’s services based on safety, effectiveness, care, responsiveness and its leadership.

 

The report included comments from the inspector, who said: “People we spoke with told us they trusted the staff supporting them and felt they were well trained,” and “We found the environment to be safe and maintained to a good standard. Good quality furnishings were provided throughout and the atmosphere was warm and friendly, providing comfortable and homely surroundings for people to live in.”

 

In addition, relatives and residents were complimentary about the level of care at Redworth House, commenting: “I have a good relationship with the staff. We get on very well,” and “I am quite happy here they are all nice staff, I cannot fault them.” As well as: “We have no worries knowing they are safe here.”

 

Joan McNeil, home manager at Redworth House, said: “The quality of care delivered to our residents is of the utmost importance and everyone here at Redworth House has worked extremely hard to meet the requirements set out by the CQC. We are committed to providing our residents with excellent care, and it was nice to receive such wonderful feedback from the regulator, as well as by a number of our residents and their relatives.

 

“However, we won’t rest on our laurels and will always be looking at ways to improve and, above all, continue to cater to our residents’ needs in a safe and dignified manner. Hopefully we will have even more positive reports to celebrate in the future.”

 

Redworth House is part of the Shaftesbury Care Group, operated by Care Living. It provides nursing and residential care for up to 57 residents. The home predominantly offers nursing and residential care for elderly residents, including those with dementia.

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