The Grange Nursing and Residential Home, on Field Drive, received a clean bill of health from the regulator, after achieving ‘Good’ in all standards of care set out by the CQC, which judges a care home’s services based on safety, effectiveness, care, responsiveness and its leadership.
The report included comments from the inspector, who said: “People were cared for by staff who had demonstrated their suitability for their specific role,” and “We saw staff knew people well and were aware of respecting people’s individuality.” In addition: “People told us staff were kind and caring. One person receiving care said, “Staff are so respectful and they are always kind and caring.”
Residents and their relatives also commented on the level of care, saying: “It’s lovely here, I couldn’t wish for a nicer home,” and, “I feel safe and secure.” As well as: “It’s lovely and clean and I would definitely recommend it.”
Maggie Blower, home manager at The Grange Nursing and Residential Home, said: “We have worked extremely hard to meet all the criteria set out by the regulator and everyone at the home is committed to providing high quality care for our residents. The findings from the CQC are very pleasing, as well as the positive comments from our residents and their relatives.
“We always welcome constructive feedback at The Grange but we won’t rest on our laurels, and will continue to provide a first class service to those in our care.”
Operated by Care Living, The Grange is a nursing and residential care home for up to 50 elderly residents, some of whom have dementia.