New team bolster quality at Orchard Care homes

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Bristol GCS CQC picOrchard Care Homes, one of the leading care home providers in the UK, has appointed new roles to its head office, with a view to heightening the focus on quality of care and providing additional support to its care homes across the country.

The new roles are Food and Beverage manager, Lead Activities Co-ordinator, Initiatives Manager, Media Assistant and Press and PR Manager, all joining the newly bolstered Quality of Life team with a focus to raise consistent standards for additional services to care within the care home setting.

Andrew Savage joins Orchard from the armed forces, where he completed 24 years’ service. Beginning his career as a classically trained chef, he joined the Army Catering Corps in 1990 and spent many years travelling the world gaining exposure to different food cultures and products. Andy spent the last years of his career as one of the senior army chefs, looking after the food operation for half of the British Army.

His vision is to achieve a five star food quality standard across all of the homes within the Orchard portfolio, implementing a benchmark for the wider group*. Andy’s initial focus is on implementing training for the cooks, ensuring the highest standards of food safety and hygiene are adhered to. Andy has nearly completed work on a pilot scheme to establish ‘culinary centres of excellence’ within the group, which will then act as ambassadors and mentors for a wider network of homes.

New Lead Activities Co-ordinator Nicola Ward has over seven years’ experience in social care, working for North Yorkshire County Council as a social care co-ordinator. Nicola will oversee the home-based activities co-ordinators roles, providing a blueprint for a comprehensive and dynamic activity plan in each home. Nicola will be driving high quality activities in the homes, ensuring this is a key priority of the care provided for each resident.

This role is complemented by Kate Stafford, whose nursing background stands her in good stead for leading on charity partnerships and initiatives. With diabetes, hearing loss and men’s wellbeing projects already well-established in the homes, the new Initiatives Manager will look to expand on these additional and supportive services for residents to cover a full spectrum of speciality care and wellbeing. 

Lindsey Porter is new in the post of Press and PR manager and will bring all the external communications channels of the expanding business under her role. Lindsey will lead on communications about the group, improving the online presence and ensuring that all external communications are informative and engaging, giving residents and their families, local authorities and service providers an insight into the care home environment. 

Becky Green supports the team as full time media assistant, having recently graduated from Aston University.

Tracey Tomlinson, Head of Customer Experience comments; “I am delighted that we now have new people in place, who will bring their skills, energy and commitment to focus on raising the bar of the quality of care that we provide within our homes. We are a growing business and we want to ensure that all of our care homes, across our entire portfolio, are delivering to the highest standards and have the support that they need to do their primary job – the delivery of excellent care in the home. This is a positive move in the right direction.”

 

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