CQC inspectors publish reports on 82 adult social care services in the Central region

In the past week the Care Quality Commission has published a further 82 reports on the quality of care provided by adult social care services across the Central region.

Following recent inspections, 58 of these care homes and homecare agencies have been rated as Good, 21 have been rated Requires Improvement and three have been rated Inadequate. Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Sue Howard, Deputy Chief Inspector for Adult Social Care in the Central region, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection – we give the service a rating of Good, or Outstanding.

“Where we find that services are not good enough, we will give a rating of Requires Improvement or Inadequate. If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that the required improvements have been made.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.”

Full reports on all 82 inspections are available at: http://www.cqc.org.uk

For further information, please contact Jade Quittenton, Regional Engagement Officer on 0191 2333649 or 07789876621