Danshell, a provider of learning disability and mental health services in the UK, has reacted to the changing needs of service users and commissioners and revised the registration status of its Ducks Halt service in Kirby le Soken, North Essex.
Following consultations with service users, families and commissioners Ducks Halt now offers a person-centred robust package of residential care with nursing and service users will benefit from support towards more independent lives.
Danshell recently developed its first ‘bespoke’ services where placements have been commissioned directly to meet the needs of individual service users. The changes at Ducks Halt further demonstrate the company’s commitment to listening to the needs of service users and tailoring care to meet their individual needs.
Ducks Halt is a homely environment, which supports up to five women living with a learning disability and complex needs. Service users are supported to personalise and decorate their own rooms and the facility has relaxing living areas and a kitchen for people to prepare drinks, food and snacks for themselves or for visitors. There is a large garden with a seating area and space for gardening and other outdoor interests.
Many of the service users at Ducks Halt are supported in education at local colleges and some have paid or voluntary work placements.
Andrew Murray, Chief Operating Officer for Danshell said: “Danshell is committed to supporting people in a manner that enables and supports them do the things that most of us take for granted. Although the registration at Ducks Halt has changed, the excellent care and support provided will remain the same and will be opened up to more people.
“We will carry on listening to the commissioners, but most importantly we will always listen to the people who use our services and their families to ensure they have the support they need to speak up and participate. This is the driving force behind our ethos of care and support. Danshell is leading the way in genuine person-centred care, which other service providers must follow.”