Training expert boosts Balhousie Care’s senior team

Kyle Manns, Regional Learning and Development Facilitator at Balhousie Care

Balhousie Care Group has taken another stride forward to further enhance their in-house training provision with the appointment of training expert, Kyle Manns.

Kyle, who joined Balhousie in January as the company’s Regional Learning and Development Facilitator, brings with him a vast understanding of the care sector regulatory environment in the UK and a wealth of knowledge from which to draw for training healthcare staff.

A former police officer and member of the armed forces, he is also the recipient of the Gold National Award for Learning and Development with comprehensive expertise in creating and delivering learning and training materials.

Having worked in the health and social care sector since retiring from Police Scotland in 2020, Kyle has honed his extensive skills of classroom learning, one-to-one training and coaching, as well as assessing when and where training is required.

In his new role with Balhousie Care, Kyle will produce high-quality, inspiring and creative training packages, induct new staff at their 26 facilities across Scotland, and review and monitor quality assurance processes, analysing data to ensure residents and service users continue to receive the exceptional person-centred care the group strives for.

Kyle said: “I am honoured to join Balhousie Care Group. It’s a fast-paced environment which I love, in an organisation that understands the value each person brings, and is willing to invest in them.

“When I hear phrases such as ‘walk a mile in their shoes’ coming from the person at the top, I know I’ve come to the right place.”

Kyle continued: “I aim to help our staff make a difference and be the best they can be. I’m passionate and enthusiastic about the vital difference the correct training can make. Our staff have some amazing superpowers. They are absolutely fantastic at what they do each and every day, and it’s humbling to see their dedication and compassion. I want to support each of our staff to find their particular superpower and develop them to their full potential.”

Kyle’s arrival complements the existing training programme already implemented to great effect at the Care Group’s ASC campus in Perthshire by Practice Lead and In-house Trainer, Stewart Hutcheson. ASC is Balhousie Care’s specialist facility for adults with a diagnosed learning disability and who suffer stress and distress. Stewart teaches the support staff Positive Behaviour Management (PBM) which revolves around de-escalating situations for service users, using prevention strategies and replacement skills that are specific to their individual needs.  

Kyle said of Stewart’s work: “Stewart has achieved an incredible amount through his dedicated work. He’s an ambassador for showcasing how it should be done!”

Karen Johnson, Quality Director at Balhousie Care Group, said: “We are delighted to have welcomed Kyle to Team Balhousie. He brings with him the 360-degree, holistic view of learning and development we were looking for and is poised to have a significant positive impact on our staff training programmes.

“Our residents and service users mean everything to us, and Kyle’s arrival will ensure our staff receive the very best training, empowering them to continue providing the highest levels of care.”

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