North West’s Alcedo Care appoints head of quality and compliance

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Fast growing Alcedo Care Group has appointed Catherine Hill from Chester as head of quality and compliance.

Taking the lead on all areas of product and service quality including the rigorous auditing of internal systems and procedures, safeguarding and meeting Care Quality Commission (CQC) and local authority regulations, Cathy is responsible for ensuring the ambitious North West-based home care group continues to deliver exceptional care as it embarks on a concerted growth plan this year.

Well qualified for her new role, she has worked in the health and social care sector for more than 18 years, working for just two companies during that time, and working her way from support worker to senior manager registered with the CQC.  Approximately 10 years ago, she became passionate about compliance and quality, taking the leap into compliance management from which she has never looked back.

A dynamic and driven individual, Cathy was attracted to Alcedo Care Group as she shares the company’s ethos for putting its valued clients at the heart of its service delivery strategy.

She said: “Alcedo Care Group is a forward thinking and progressive family business that really does care.  The company’s engaged and enthusiastic team puts its clients at the heart of everything that it does, every single day.  I am delighted to join the team at this exciting time and look forward to supporting the business as it goes for growth ensuring Alcedo remains the number one provider for quality home care in the North West.”

Managing director at Alcedo Care Group, Andy Boardman added: “We’re delighted to have Cathy on board and look forward to working with her to ensure that we meet our growth and expansion goals without compromising our established high standards and keeping firmly focused on the daily delivery of quality care.”

Cathy lives in the North West, just outside of Chester, and will be based at Alcedo Care’s Southport office on Hoghton Street.  When not working, she likes travelling, walking and visiting her family.

Established in 2017, Alcedo Care continues to expand at pace and is fast gaining an enviable reputation as the home care provider of choice thanks to its superb 500-strong team of highly skilled and compassionate carers who make a tangible difference to the quality of life of the company’s home care clients.

Run by Andy and Jo Boardman, a passionate husband and wife team, the company aims to bring something different to the sector based on recruiting only the very best carers and retaining them by placing value on job satisfaction, training, continued professional development, internal promotion prospects and pay structure.  This combined with using the very latest technology is what sets the Alcedo Care Group apart from other home care providers.

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