Cornwall’s hotels step up in fight to support NHS through the coronavirus


Cornwall’s hotel industry will soon be joining Cornwall Council in helping to reduce the impact of coronavirus by providing a place to stay for people who have been in hospital, are able to be discharged, but are not ready to go home.

Cornwall Council’s adult social care team has been working on this scheme that will help free up 120 hospital beds while ensuring those people still get the care and support they need.

Cornwall Council’s portfolio holder for adults Rob Rotchell said: “We have been working very hard to find ways in which we can support people to live safely at home following their stay in hospital, and, in the current climate, with such a strain on our resources this has proved a particular challenge. We have just launched a massive recruitment campaign to enlist the help of people across Cornwall for the care sector which will also help to relieve the pressure on the health and care system.

“The people who will be using this resource have been in hospital with varying conditions not related to Coronavirus and now no longer require hospital care so this a great solution for them, keeping them well and nearer to being back into their own home.

“Fully trained care workers, deployed from Corcare, part of Corserv, will make sure that everyone in the hotels are receiving the support they need, as well as putting in all of the measures in place to get them back home as soon as they can. People will be transported safely from the hospital and then met by a member of the care and support team to settle them into their room and answer any questions. Social distancing requirements will be strictly followed at all times to help keep people safe.”

The first hotel to open will be the independent, and family-owned, Carnmarth Hotel in Newquay and the owner, Will Hatfield, said: “We are working hard behind the scenes to ensure that staff are trained and equipped to support people. I’m really pleased and very proud that we are able to help Cornwall and support the health and care system at this time of emergency”.

Conversations are underway with other hotels in Cornwall who are similarly wanting to show their support and replicate these services. It is thought they should all be in operation within the next month.

This is a short-term arrangement, expected to be in place for a period of up to 12 weeks. During this time the hotels will not be open to the general public.


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