Exemplar Health Care’s Greenside Court complex needs care home secures ‘Outstanding’ CQC rating
The highest rating places Rotherham care home in the top five per cent of all nursing homes in England inspected by the care regulator.
Greenside Court, an Exemplar Health Care complex needs care home in Rotherham, has achieved an ‘Outstanding’ rating from the Care Quality Commission (CQC) placing it in the top five per cent of all nursing homes in England.
Greenside Court received the care regulator’s highest rating for its ‘exceptionally’ caring, responsive and well-led service.
“People were treated with the utmost respect and their dignity was continually upheld. This was confirmed by people and their relatives who provided exceptional feedback,” the CQC reported.
The CQC report added that staff were “highly skilled and attuned to people’s needs and demonstrated their passion and drive towards ensuring people reached their potential.”
The CQC, a public body of the UK Department of Health and Social Care, awards ratings on a four-point scale: Outstanding, Good, Requires Improvement, or Inadequate.
Out of the 4,373 nursing care homes in England, 209 are rated Outstanding by the CQC.
Kim Payne, Greenside Court’s Home Manager, said: “It’s fantastic that our care home has achieved the Outstanding CQC rating – everyone is absolutely overwhelmed.
“Over the years, our care team have demonstrated their commitment and dedication to offering high-quality care for service users and it’s fantastic that they were able to demonstrate this during the inspection.
“We are now looking forward to celebrating this amazing achievement together. I could not be more proud of each and every colleague who works here.”
Rachel Calladine, Senior Director of Operations at Exemplar Health Care, said: “We are beyond proud of our Home Manager, staff team and service users at Greenside Court for being recognised by CQC as “Outstanding”.
“This care home, without a doubt, goes above and beyond to make every day better for our service users. The whole team are an inspiration and deserve the recognition they have received. They’re an absolute credit to our Exemplar Health Care family.”
Greenside Court currently supports 19 service users with a range of complex needs and provides top-quality care to adults who live with complex mental and physical health conditions, including neuro-disabilities, brain injury and stroke.