The Care Quality Commission has rated the care being provided at Mill View to be Outstanding following an inspection April this year. The service is operated by Anchor Carehomes Limited and part of Anchor Trust.
Mill View, on Bolton Lane, Bradford is a care home that provides accommodation and personal care for up to 50 people. It was previously in special measures after a CQC inspection in March 2016 rated the service Inadequate. Inspectors returned to the service in the following November and reported on improvements. It was rated Requires Improvement overall, and was removed from special measures.
At this inspection, in April this year, further improvements were seen and it was rated Outstanding overall, and for services that are responsive and well-led. Safe, effective and caring services were rated Good. At the time of the inspection there were 46 people using the service.
A full report of the inspection has been published on the CQC website: https://www.cqc.org.uk/location/1-1477142310
Debbie Westhead – Deputy Chief Inspector of Adult Social Care said:
“What a fantastic story of improvement. After initially having concerns and later entering the service into special measures, we returned and found improvements and now find an Outstanding service.
“Clearly this improvement could not have happened without strong leadership and committed care staff. We found the care to be highly personalised, staff really listened to people’s needs and desires. The service was passionate about making a positive difference to people’s lives.
“A wonderful achievement, congratulations to everyone at the service.”