Managers and staff at Beech Lodge Care Home in Holbeach are delighted with their overall ‘Good’ rating following a recent inspection by the Care Quality Commission (CQC). The report rated the care home good in all areas, highlighting that staff were kind, caring and compassionate and supported people’s dignity and independence.
“We are very pleased with the report findings”, said Alykhan Kachra, Managing Director of Country Court Care. “The staff team here at Beech Lodge Care Home go the extra mile every day to create a welcoming and homely environment for our residents, this is reflected in the positive comments in the report”.
The report found the home to be caring and noted how people had built friendships with the staff. One person commented, “We have a lot of fun with the staff. I feel relaxed.” A family member said, “I’ve never seen him laugh so much since he’s been here. He didn’t laugh much at home.”
The report noted several examples of good person-centred care, especially for people living with advanced dementia. Care staff showed that they had a good understanding of the needs of people living with dementia and family members were very happy with the care their loved ones received. A relative commented “He was a farmer so a perfect setting. If he’s in his chair, they will put him so he can see in the fields. The whole process here is about him, they are so lovely with him.”
People commented that they were happy with the catering and food at the home, one person told the inspectors: “The food is nicely cooked, and we get a choice. They keep my lunch warm for me if I’ve been out”. The report noted that the chef spoke with people after their lunch to ensure they had enjoyed their food.