Hica Group restructures to strengthen operational management

L-R Kay Ling, Terry Peel, Salma Keles, Heidi Dugdale Dawkes
L-R Kay Ling, Terry Peel, Salma Keles, Heidi Dugdale Dawkes

Care operator Hica Group has restructured and strengthened its operational management team to develop and build the Hull-based organisation.

The changes follow a review of operations by Terry Peel, operations director, and Penni Brown, CEO, to reshape the organisation to provide the best direct support to all services and managers across Hica, which operates a portfolio of 20 residential care homes.

Kay Ling has been internally seconded as regional director for the south and west region. She will take up the direct line management and support of The Lodge care home in Lancashire in the west alongside her current care home portfolio in the south.

Heidi Dugdale Dawes continues as Hica’s regional director for the east and central areas as well as being the group-wide safeguard lead.

Salma Keles has been internally seconded as operations manager for Homecare across the Hica Group.  She will support Terry Peel in the continued shaping of Homecare and extra care provision across the group. Salma will remain based at Grimsby Homecare branch.

Terry Peel said: “I am extremely excited about this core operational team being on board and am confident we have the appropriate skill mix, knowledge base and expertise that we will be able to support all staff further in achieving our key operational objectives.”

Penni Brown added: “These appointments reflect the ongoing review of our support services and management structure. We want to build on our success but also help us meet new challenges facing the care sector.”

The Hica Group is a not for profit organisation which operates an established portfolio of 20 residential care homes, 15 of which are for older people and five for people with a learning disability; along with two retirement villages.

The organisation also runs a care at home service providing approximately 11,500 hours of varied levels of support and care from four regional offices in the North of England.


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