Four months ago, Amy Scott, found it difficult to leave the residential home where she lives because any changes to her daily routine caused enormous anxiety.
Now the 29-year-old goes shopping once a week makes regular trips to her local library and hopes to take a course at Northbrook College.
Amy’s new-found confidence coincides with the service introducing a ‘Personal Daily Outcomes’ model – a database designed to identify individuals’ health, behaviour, personal care, skills teaching and development needs.
Harwich House deputy manager, Jean Danby said: “Amy’s mother says she has noticed a real change in her daughter’s confidence levels and says she is much happier now.
“Learning new skills has improved her ability to concentrate and given her a sense of purpose and fulfilment, which in turn, has helped reduce her anxiety levels.
“The database is helping us to capture details of approaches that are likely to work with individuals like Amy who are in our care.
“It means on a daily basis we can gather and cross-check information, record consistency or changes in an individual’s wants/needs and note any progress made. It also helps identify any regulatory and training needs.
“Information is easy to collate and analyse and means we can make any adaptations necessary when a person’s independence increases.”
The ‘Personal Daily Outcomes’ model has been developed by care provider Regard, who run Harwich House, and is being rolled out across the company’s 147 residential and supported living services.
“Now, no matter how complex a person’s disability, using Personal Daily Outcomes we are much better equipped to monitor the people who live with us and chart their progress towards greater independence,” added Jean.
Along with her housemates, Harry Potter fan Amy, is involved in the day-to-day running of the house, and is supported to draw up menus, grocery shopping, preparing and cooking the evening meal.
Regard is the UK’s fourth biggest private provider of supported living and specialist residential services in the UK for people with learning disabilities, mental health needs and Acquired Brain Injury.