Royal British Legion wins award for dementia care in Norfolk


Members of the Halsey House team with their award Andrea Sutcliffe and Care Home Manager Sally Mills with a touch interact...The Norfolk Care Awards 2015 have recognised Halsey House, The Royal British Legion’s care home in Cromer, for its teamwork in dementia care.


The staff at the home’s 16-bed dementia care wing Danbury Lodge beat two other finalists to win the ‘Together Everyone Achieved More’ Award. Supporting ex-Service people and their dependants, the team were commended for their ethos and approach in delivering excellence in dementia care.


An estimated 16,400 people in Norfolk have dementia, or one in every 53 people, and this is expected to almost double over the next 20 years[i]. Andrea Sutcliffe, Chief Inspector for Social Care at the Care Quality Commission, visited Halsey House following the awards to learn about its person-centred care based on each resident’s life history and stories.


She was taken on a tour of the Lodge and learnt about the daily activity programme, which includes gardening, art classes and dancing to keep residents active. In her ‘Dementia Focus’ blog[ii] on the Quality Care commission website, Andrea said of the Danbury Lodge team:


“Their passion for person-centred care was inspiring and the attention to detail in the unit was fantastic. Murals decorated the walls and incorporated tactile features like the soft skin of the cow in the picture [attached]. I thoroughly enjoyed myself and even got a marching lesson from one of the residents.”


Halsey House’s care home Manager, Sally Mills, said:


“We have an innovative approach to care which has been recognised by the Norfolk Care Awards. Every team member, resident and relative is respected and encouraged to put forward ideas that help shape our dementia care ethos. We are always looking to improve by sharing experiences and discussing what we can learn from them.


“There’s a shared bond at Halsey House because each resident has a Service connection. It means there is a team spirit and a feeling that everyone looks out for each other.”


As the nation’s biggest Armed Forces charity, the Legion is committed to helping Service personnel, veterans and their families live on to a more hopeful future.


The Legion currently operates six care homes in the UK, providing personal, nursing, day and respite care. Four of these provide long term dementia care with a fifth unit currently in development. It also operates an Admiral Nurse service to support the carers of those living with dementia from within the Armed Forces community. The service is currently in operation in the West Midlands and Lancashire, and will be expanded into the South region later this year.


Laura Morton, Head of Care Services said:

“There are over 700,000 people in the UK with dementia and over the next 30 years this is expected to double. Some of these people are the most vulnerable in society, which is why the Legion will be expanding its range of services for older people. Meeting the demand for dementia services is now more important than ever.”

[i] Living in Norfolk with Dementia: A Health and Wellbeing Needs Assessment, July 2014,









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