Unannounced inspection of Lancashire care home exposes a catalogue of problems


Parklands=CINParklands House Care Home based in Rochdale and run by Huddersfield-based company Eldercare Halifax) Ltd, was rated ‘inadequate’ following an unannounced inspection by the Care Quality Commission which found a catalogue of problems.

The home, which provides care for up to 57 people with dementia and mental health issues, was subject to an unannounced inspection following previous visits in which floors and toilets were stained with faeces and some bedrooms smelled of urine.

During the latest visit, people living at the Rochdale home were seen sitting in soiled clothing, medication was left lying around and some patients were not receiving the right prescriptions.

A number of residents’ weight plummeted inside the home – one by 12kg in just three weeks – but no action appeared to have been taken.

The CQC has said the home now faces further action. New rules mean care homes which don’t improve one year after being graded inadequate will face closure.

Debbie Westhead, deputy chief inspector of adult social care in the north said: “We found that the care provided at Parklands House Care Home fell significantly short of what we – and the people who live there – should be able to expect. This is especially disappointing given that we have previously warned Eldercare Limited that the home was providing substandard care.

“People deserve to be cared for in services which are safe, effective, caring, responsive to their needs, and well led. We are currently considering what further action we need to take here to make sure that people receive the care and support they deserve.”

Inspectors found nine bedrooms contained a foul smell and that carpets and beds were stained in four rooms.

The report states: “One of the lounges on the ground floor, Turner unit, was also affected by a strong offensive odour. We smelt this odour when we had first approached the external front door of the home.”

Just 15 of the facility’s 48 staff had completed adult safeguarding training, which inspectors said left residents at risk of abuse.

There was also found to be problems with staffing numbers, staff safeguarding checks and an over-reliance on agency workers.

Eldercare (Halifax) Limited run 14 residential care homes mainly in West Yorkshire

Story provided by Huddersfield Examiner’s   David Himelfield david.himelfield@examiner.co.uk


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