Maria da Silva, Domestic Supervisor at Colten Care’s St Catherines View, has been named Best Care Housekeeper at the National Care Awards.
Her award was announced in front of care sector staff from across the UK during a ceremony at the Hilton London Metropole.
As well as “exceptional organisational skills in managing 13 housekeeping and laundry staff”, Maria was cited for her smooth handling of a summer flooding emergency which necessitated the temporary relocation of 36 residents to other homes.
The judges said: “Maria’s skills, leadership and efforts went above and beyond to deliver person centred care with commitment and great passion.”
Maria, who is Portuguese, said: “I am over the moon and very proud to be recognised for my work at a national level. My husband, my daughter and my family and friends back in Portugal are all saying ‘wow’, and so am I. You don’t tend to think about awards when you are working on a daily basis so I feel it is a real achievement.”
Paying tribute to colleagues, Maria added: “We are all a team supporting each other even if this is a personal award for me. All the work that I and my colleagues do is for the residents. It’s all about caring. I am the same as a carer but in a different role.”
Maria’s award is the latest in a series of accolades for the St Catherines View team since the home opened in May 2012. Home Manager Ann-Marie Medd has won successive registered manager awards while other wins have reflected care dignity, healthcare design and the quality of its memory garden.