Staff and Service Users at Cygnet Hospital Harrow assembled over lunch late in August to hear first-hand from guest speaker Roger Sharp what really helps an individual on their journey to recovery. As a person with a lived experience of mental health services, Roger’s presentation, entitled ‘Service Users’ Experience in Hospitals’, focused on the importance of Service Users being as active as possible throughout their time in hospital.
The audience at Cygnet Hospital Harrow were inspired by Roger’s presentation, which focused on the idea that the more active a Service User is, the more successful their recovery and reintegration will be. He stressed that Service Users should be involved in every aspect of day to day life on the unit. Examples of activities in which they could play a role included attending Senior Management Team meetings, Clinical Reference Group meetings, staff meetings and community meetings. He pointed out that where roles are limited, there should be a rota in place so that all Service Users can benefit from such experiences. Indeed, he felt that Service User involvement benefits both the Service Users and the staff and that Service User involvement reflects positively on a unit.
Of his decision to invite Roger along to Cygnet Hospital Harrow, Seamus Quigley, Hospital Manager at Cygnet Hospital Harrow said:
“I have attended a number of events where I was privileged to see Roger engage and inspire his peers, as well as staff who work in mental health services. Roger is a true expert by experience and he is able to connect with Service Users in an inspiring and powerful way. On behalf of all of us at Cygnet Hospital Harrow, I would like to thank Roger for coming to our hospital to share his very interesting presentation.”
Speaking after the event Roger said:
“I was delighted to be asked to share my experience of what helped me on my journey to recovery with Cygnet Hospital Harrow.
“I like to think that by sharing my experience of what I found helpful with others, I can give them hope. This is my way of saying thank you for the care and support that I have received over the years.”